Industry
Professional services
Consultants, advocates, accountants, agencies and advisors, where the work is billable hours and the client relationship is the asset.
The picture
In a professional practice the money is in two places: time that was worked but never billed, and clients who quietly stopped calling.
What usually goes wrong
The problems we keep seeing
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Billable time goes unrecorded
Work done on Tuesday is invoiced from memory on Friday, and memory is conservative. The gap is real money, every month.
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Follow-ups depend on remembering
A client who needed calling in March is called in June, by which time somebody else has called them.
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Client records are scattered
The history lives across email, WhatsApp, a spreadsheet and a notebook. Covering for a colleague on leave means starting from nothing.
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Documents are hard to find
The current version of an agreement is on somebody's laptop, and there are three files with similar names.
What we do about it
The work that fixes it
Each one is something we already do, with its own page and its own price. Nothing here is invented for this page.
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Service
Business software
A client record with the history, the next action and the date it is due, visible to whoever needs it.
From KES 80,000
Read more -
Email and documents that belong to the practice rather than to the person who created them.
From KES 15,000 to set up, plus the licences
Read more -
Service
Accounting software setup
Time and invoices in one place, so billing is a review rather than a reconstruction.
From KES 30,000 to set up, plus the licence
Read more -
Store category
Computers and screens
Laptops and screens for people who work on them all day, with a warranty that can be claimed here.
Priced to your needs
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Other lines of work
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Retail and wholesale
Shops, supermarkets, hardware yards and wholesalers, where stock walks, margins are thin a...
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Restaurants, bars and hotels
Where orders are taken on paper, the kitchen works from shouted instructions, and the bill...
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Schools and colleges
Where fee balances are reconciled by hand, parents phone the office to ask what is owed, a...